Lobby Karl August

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  • All questions and answers about your stay

    General questions about the hotel and hotel facilities:

    What is the address of Karl August?

    The address of the hotel is: Karl August, Augustinerhof 1, 90402 Nuremberg

    How do I get to Karl August by public transport?

    Our hotel is located in the heart of the city center. The easiest way to reach us by subway is via Lorenzkirche station. From there it is only a 5-minute walk.

    Are there parking spaces at the Karl August?

    Directly under the hotel we have the public parking garage “Parken im Augustinerhof”. This is not exclusively for our hotel guests, but offers 170 parking spaces, so there is usually always a space available. However, there may be waiting times, especially at peak times at the weekend or during the Christkindlesmarkt. There are also four e-charging stations in the underground car park. All parking spaces are extra wide (2.60m) and access is possible up to a height of 2.10m. Hotel guests can also park at a reduced rate.

    If you are coming by motorbike, we recommend the motorbike parking space at the Hotel SAXX, directly opposite the IHK and only around 50 metres from the hotel.

    How many rooms does the Karl August have?

    We have 120 rooms in 9 different categories in the hotel. The rooms are spread over 4 floors.

    Our rooms are all individual and have subtle differences. This gives our guests the unique atmosphere and flair of Karl August. We will be happy to advise you in advance to find the right room for you. Simply give us a call or send us a message: Contact

    When do I have to check in / check out at Karl August?

    Check-in is possible from 3 pm, check-out until 11 am. We also offer late check-out on request and subject to availability. Just let us know when you make your reservation and we will check the possibilities.

    How long is the reception at Karl August open?

    Our reception is open for you 24/7.

    Is Karl August a non-smoking hotel?

    Yes, the hotel is a non-smoking hotel. Smoking is not permitted indoors. Ashtrays are available in the outdoor area.

    Is breakfast included in the price?

    Depending on the rate booked, breakfast may or may not be included in the price. Please check this when you make your reservation. If you have not booked breakfast, you can spontaneously decide to have it every evening, we just need information about this at reception.

    I am not a hotel guest. Can I still have breakfast in the restaurant?

    Our hotel breakfast is only offered to our hotel guests.

    Is there a restaurant at Karl August?

    The Augustinerhof has a total of 4 dining options in the immediate vicinity. The Restaurant Brasserie Nitz with French and international cuisine (breakfast is also served here), the Fine Dining Restaurant Tisane, the Café Pique Nique and the Bonbon Ice Cream Bar.

    Is there a hotel bar at Karl August?

    At Brasserie Nitz you can enjoy drinks and the bar menu at the bar until midnight from Tuesday to Saturday. Otherwise we offer a small selection of drinks and snacks at the reception.

    Can I book room service at Karl August?

    No, we do not offer room service in our rooms. In the Brasserie Nitz you can also have lunch or dinner in addition to breakfast. The bar is open until midnight and offers a bar menu as well as various cocktails and drinks.

    We are traveling with a child, are there cribs in the Karl August?

    The Hotel Karl August is ideal for family vacations. Depending on the age of your child, you can either book a spacious room with a sofa bed or order an extra baby bed. Otherwise, we also recommend our Family Suite, which offers a total of 4 beds.

    How are the room facilities at Karl August?
    We have a total of 9 different categories. The rooms are equipped with parquet real wood flooring (suitable for allergy sufferers), air conditioning, multi-channel flat-screen TV, as well as free WiFi and a safe. All bathrooms have a rain shower, hairdryer and care products (soap, shower gel, shampoo) from the traditional Nuremberg brand Retterspitz. The care products are available in large, refillable 1 liter bottles. This way we avoid unnecessary plastic waste.
    Our apartments and suites also have a fully equipped kitchenette including a coffee machine.
    Impressions and all information can also be found here: Rooms & Suites
    Does my room at Karl August has a minibar?

    No, for reasons of sustainability we do not offer a minibar in the rooms. If you expressly wish, we offer a fridge in our suites and apartments. For a cool drink, we recommend our Brasserie Nitz bar or you can get chilled drinks directly at the reception.

    Can I cook in my room at Karl August?

    Yes, we offer a total of 20 apartments/suites in different categories, with fully equipped kitchenettes. These are equipped with a hob, fridge, Nespresso coffee machines incl. hot water function, pots, cutlery and also a pasta strainer and salt and pepper.

    Are there rooms with connecting doors at Karl August?

    Yes, we also have a few rooms with connecting doors. We will be happy to check whether these are available for your period. Just let us know when you make your reservation.

    Are there accessible rooms?

    Our hotel is partially barrier-free and certified with the “Reisen für alle” seal. For more detailed information, please contact our reception and reservations team.

    Does my room at Karl August has a vanity mirror?

    At reception we offer you a battery-operated cosmetic mirror that can be illuminated in 3 brightness levels.

    Is there a pool at Karl August?

    Yes, we offer a skyfinity pool directly under the roof on the 4th floor. This is exclusively available to our hotel guests. In addition to the pool, there is also a sauna on the upper floor. This is open from 3 p.m. during the week and from 8 a.m. on weekends/holidays.

    Of course, we offer bathrobes in the rooms for all guests. In the interests of sustainability, we would ask you to bring your own slippers. If you have forgotten them, we can of course help you at reception.

    Impressions and further information about the spa, sauna and our massage and beauty treatments can be found here: Fitness & Spa

    Can my children also use the SPA area?

    Children are also allowed in the SPA area. However, as this is a retreat and relaxation area, we would like to ask young and old to show consideration for each other.

    Is the SPA in Karl August also open to non-hotel guests?

    No, only guests of the Hotel Karl August have exclusive access to the SPA.

    Is there a gym at Karl August?

    Yes, we also have a fitness room with equipment and weights on the 4th floor.

    Impressions and further information can be found here: Fitness & Spa

    Can my dog come with me to Karl August?

    Yes, dogs are allowed in the hotel. There is an additional charge of 35 EUR per four-legged friend per night. We are happy to provide a dog mat and bowls in the room/apartment, subject to availability.

    Is there a laundry service at Karl August?

    Yes, you can hand in your laundry to the laundry or dry cleaner via reception Monday – Friday.

    Are there hotel vouchers for the Karl August?

    Yes, we offer value vouchers from 50 EUR in our online store. These can be ordered digitally and then printed out directly.

    Questions about your booking:

    How can I change - cancel my booking?
    Do you have a change request for an existing reservation or any queries? Then please give us a call or write to us so that we can check the options.
    Cancellations must always be made in writing – unfortunately we cannot accept them by telephone. You can find all relevant information under Contact or send an e-mail directly to
    Until when can I cancel my stay at Karl August?

    This depends on the rate booked. Here we offer rates without a cancellation period or with a free cancellation (up to 1 day before arrival 6 pm). However, depending on the time of booking, the cancellation periods can also be longer, please check this when booking or in your booking confirmation.

    How can I pay on the spot at Karl August?

    You can pay with all major debit or credit cards. Of course you can also pay in cash, but then in EUR.

    Can I pay for my reservation in advance?

    The reservation can be paid in advance either via a payment link or by bank transfer. Please contact our reception and reservations team.

    I'm staying longer in the city, are there also apartments in Karl August?

    Yes, we offer a total of 20 apartments/suites that are perfect for a long stay.

    Questions about your stay:

    Can I hire bicycles at Karl August?

    We do not offer bike rental but can recommend the VAG bikes. Simply download the app and start cycling.

    What is the easiest way to get around Nuremberg?

    Nuremberg is not that big. You can easily explore the heart of the old town on foot. Otherwise you can get from A to B by underground, bus or streetcar. We offer discounted 2-day hotel tickets for this. Just ask at reception.

    What can I do in Nuremberg and the surrounding area?

    A multitude of sights await you. Whether it’s a museum, the medieval castle or shopping. Nuremberg and the surrounding area is diverse and has a lot to offer. We have put together a number of recommendations for you in our guide: Neighborhood

    Can I leave my luggage at Karl August?

    Naturally. We will store your luggage while you are still on the road. Simply come to reception with your luggage.

    Can I unload directly in front of the hotel on arrival?

    We recommend parking directly in the public underground parking garage below the hotel (subject to availability). Our hotel guests can park there at reduced rates, right in the center of Nuremberg. We will be happy to help you with your luggage, just let us know in advance. E-charging stations are available in our parking garage, also subject to availability.

    What is the best way to get to the trade fair?

    We recommend taking the subway to the trade fair. The Lorenzkirche station is only about 5 minutes away from our hotel and the U1 underground line runs regularly to the exhibition center in just 10 minutes (journey time around 12 minutes).

    Business travelers and group requests:

    Are there group conditions at Karl August?

    Yes, we offer group rates on request. Please send us an email to

    Are there meeting rooms at Karl August?

    We offer a room in our hotel that can be used for meetings for up to 8 people. Otherwise, we cooperate with “Josephs” here at the Augustinerhof. There are a total of three rooms there for up to 50 people. There is also an event area for up to 60 people in the Deutsches Museum Nuremberg. We will also be happy to advise you on finding a suitable conference location for your stay at our hotel.